Platform / CRM Sync

Automatic sync to your CRM

Leads flow into your CRM in real-time. Data gets normalized, fields get mapped, and contacts appear exactly where your team expects them.

From manual entry to automatic sync

Manual CRM updates

  • Copy names, phones, emails from one system to another
  • Reformatting data to match CRM fields
  • Contacts missing or entered incorrectly

Automatic CRM sync

  • Contacts appear in your CRM within seconds
  • Data automatically formatted for your CRM
  • Every contact tracked and verified

How CRM sync works

funeral.link handles the messy work of getting data from one system to another.

1

Data arrives

Lead data comes in via webhook from Passare, direct mail, or other sources.

2

Normalize format

Different source formats get converted to a consistent schema.

3

Map fields

Source fields map to your CRM's custom fields automatically.

4

Sync to CRM

Contact created or updated in your CRM with all relevant data.

Deathcare-specific field mapping

funeral.link understands funeral home data. Fields map automatically with no manual configuration needed.

Deceased person name
Date of service
Date of birth / Date of death
Relationship to deceased
Language preference
Pre-planning interest
Lead source attribution

Field Mapping Example

Source (Passare)

service.deceased_name

CRM Custom Field

deceased_name_v1

Source (Passare)

service.date

CRM Custom Field

date_of_service_v1

Source (Passare)

acquaintance.relationship

CRM Custom Field

relationship_v1

Reliable, every time

funeral.link handles errors gracefully so no lead ever gets lost.

Raw data preserved

Original webhook data stored for audit trail. Replay if needed.

Automatic retry

Failed syncs retry automatically. CRM downtime doesn't lose leads.

Error tracking

Status tracking for every sync. See what succeeded and what needs attention.

Connect your CRM today

Start syncing leads in minutes. No developer required.