Live Integration

Mailer responses flow straight to your CRM

Stop waiting for spreadsheets. When families respond to your direct mail campaigns, their information appears in your CRM instantly.

Direct mail works - when you follow up fast

A postcard can live on a refrigerator for weeks. But response window closes fast.

Highest open rates

Direct mail open rates reach up to 90% - far higher than email. Your message actually gets seen.

Targeted demographics

Preneed mailers reach the right age groups and geographic areas. You're reaching prospects who are thinking about planning.

Speed matters

The difference between a response on Tuesday and a follow-up call on Friday is the difference between a lead and a lost opportunity.

The spreadsheet problem

!Mailer responses arrive as CSV files or reports
!Someone has to manually enter them into your CRM
!Days pass between response and first contact
!Campaign attribution is lost or inaccurate

With funeral.link

Responses flow directly from mailer provider to CRM
No manual data entry - leads appear automatically
Same-day follow-up becomes the norm
Every lead tagged with campaign for ROI tracking

How it works

Real-time lead flow from mailer to CRM

Prospect responds to mailer

Whether by phone, online portal, or mail-back card - the response is captured by your mailer provider.

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funeral.link receives the lead

Lead data flows from your mailer provider to funeral.link with full campaign attribution.

Lead appears in your CRM

Contact created in your CRM with campaign info, response date, and all captured details.

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Know exactly which campaigns work

Every lead is tagged with the campaign that generated it. Finally, you can calculate true ROI for your direct mail investment.

  • Campaign name and date on every lead
  • Response channel tracked (phone, online, mail-back)
  • Compare performance across mailer types
  • Track leads through to closed sales

Sample lead data

NameJane Smith
Phone(555) 123-4567
CampaignWinter 2025 Seminar
Response TypePhone Call
Response DateDec 15, 2024
Mailer ProviderLead Concepts

Route leads to your CRM

Mailer responses appear directly in your preneed pipeline

Stop losing mailer leads to spreadsheets

Get direct mail responses into your CRM automatically. Set up in minutes.